Orders and Payments
Do you offer financing options?
Yes, flexible financing options are available.
Can I request a quote for bulk orders?
Yes, contact the sales team for a custom quote.
What payment methods do you accept?
Major credit and debit cards.
How can I track my order?
A tracking number will be emailed post-shipment for tracking on the website or carrier’s site.
Can I cancel or modify my order after it has been placed?
Contact customer service ASAP; modifications depend on order status.
Shipping and Returns
What are your shipping costs?
Calculated at checkout based on size, weight, and destination.
What is your return policy?
Returns accepted within 30 days if items are in original condition and packaging.
Do you ship internationally?
Currently only within the United States, with future plans for international shipping.
What should I do if I receive a damaged or incorrect item?
Contact customer service immediately for a replacement or refund.
Services and Products
Do you provide equipment installation services?
Yes, professional installation services are offered.
Do you offer product warranties?
Yes, many products come with manufacturer warranties.
Do you offer custom equipment solutions?
Yes, contact the sales team to discuss your needs.
What types of foodservice equipment and supplies do you offer?
A wide range including refurbished appliances, mixers, slicers, cookers, and more.
How can I contact customer service?
Via phone or email.
Can you help with kitchen layout and design?
Yes, kitchen layout and design services are available.
